December 15, 2021
If your business involves reservations or bookings to keep everything flowing smoothly, then you may be in the market for software to help you achieve all of that. You need one that can make it easy for your customers to make reservations and easy for your staff to keep track of them.
The best way to find out if a particular software is going to work for you is to ask for a demonstration of what the software can do in real-time using real parameters. Just watching the software in action is not enough to be sure it meets your needs. Here are 25 questions you should ask about activity reservation software and the company that is providing it to you.
Activity reservation software has to be able to accomplish a lot for it to be effective. It needs to present a user-friendly platform that allows your customers to get the answers they need and book reservations with ease. It must also simplify your staff’s input by organizing and compiling reservations, invoices, and billing information and presenting that information to them in easy-to-understand pages and graphics.
A short video is not enough to determine if a particular software can accomplish these things. To showcase the benefits of their software many developers offer demo versions of their software. This is usually a limited version of the software that can be downloaded and used for free for a designated period.
This trial period should give you ample time to see how the platform works and whether your customers and staff will be able to negotiate it. You should also be able to determine how much it streamlines the entire process, from customer queries to their booking of activities, to getting your company receiving payment and, ultimately, completing the scheduled activities on time and within budget.
Before you even schedule a demo, take the time to know a bit about the person or business that is offering it to you by asking the following questions.
Make sure that the software’s payment procedures are easily accessible for both your clients and your staff.
There is a learning curve with any new software, but some are more difficult for the layperson to figure out. Before deciding, makes sure that the software comes with a full spectrum of support services both for training and in the vent something goes wrong.
There are many things to consider when choosing a new activity reservation software. The questions offered should get you the general information you need, but it would be wise to come up with a few of your own that speak to the specifics of your business.
You will notice that none of these questions dealt directly with the cost of the software. That is a factor that should be considered only after you have narrowed your choices down. Use the questions listed above to find out if the software you are considering will give you all the tools you need to easily and effectively run your activity booking business, then consider the cost.
Once you have found what you believe to be the right choice of activity reservation software it is time to schedule a demo to be sure you are right. Book a demo with Junglebee today to see if we are the best activity reservation software for your tour or activity!